This Privacy Policy explains how CAM Golf ("we", "us", "our") collects, uses, shares and protects your personal information when you visit our website or contact us about Apium lithium golf cart batteries.
1. Who we are
CAM Golf is a South African supplier of Apium lithium (LiFePO4) golf cart batteries. We are committed to protecting your personal information in line with the Protection of Personal Information Act, 2013 (POPIA).
If you have any questions about this policy or how we handle your data, contact us at sales@camgolf.co.za.
2. Information we collect
Information you give us
When you complete our enquiry form or contact us by WhatsApp or email, we may collect your name, phone number, email address, the battery model you are interested in, and any details you include in your message (for example, your golf car make and location).
Information collected automatically
When you use our website we may automatically collect technical information such as your device type, browser, approximate location, pages viewed and how you interact with the site, using cookies and similar technologies.
3. Cookies & advertising technologies
We use cookies and tracking pixels to understand how our site is used and to measure the performance of our advertising. This includes the Meta (Facebook) Pixel, which helps us understand which adverts lead to enquiries and lets us show relevant adverts on Facebook and Instagram.
The Meta Pixel may record events such as page views and when you submit an enquiry (a "Lead" event). You can manage cookies through your browser settings and control ad personalisation in your Facebook and Instagram account settings.
4. How we use your information
- To respond to your enquiries and provide quotes.
- To supply products and provide after-sales and warranty support.
- To improve our website, products and customer service.
- To measure and improve our marketing and advertising performance.
- To comply with our legal and regulatory obligations.
5. Sharing your information
We do not sell your personal information. We may share it with trusted service providers who help us operate (for example, hosting, communication and advertising platforms such as Meta), and where required by law. These parties are expected to protect your information and use it only for the purposes we specify.
6. Data retention
We keep your personal information only for as long as necessary to fulfil the purposes set out in this policy, including any legal, accounting or reporting requirements.
7. Your rights under POPIA
You have the right to access the personal information we hold about you, to request correction or deletion, to object to processing, and to lodge a complaint with the Information Regulator of South Africa. To exercise any of these rights, contact us at sales@camgolf.co.za.
8. Security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse and unauthorised access. However, no method of transmission over the internet is completely secure.
9. Third-party links
Our website and messages may link to third-party services (such as WhatsApp). We are not responsible for the privacy practices of those services and encourage you to review their policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the "Last updated" date revised accordingly.
11. Contact us
Email: sales@camgolf.co.za
WhatsApp: 082 414 6570